Thought Leadership

 
 
 
 

Insights on emerging trends, current events, career development, and more

Risk & Insurance

Risk & Insurance® covers the people, stories and risks that embody the essential functions of risk management and commercial insurance. We strive to identify emerging risks and mitigation strategies, while covering the fascinating people who drive the industry forward.

It seems like ages ago when, back around 1985, Concentra implemented a drug testing policy for its employees. They wanted to ensure employees who were providing care to patients weren’t impaired while at work. So they screened for drugs like marijuana.

3 hours ago

The premise behind claims investigations is straightforward: “Our goal in workers’ compensation is to accept 100% of the claims that we should and 0% of the claims that we shouldn’t.” Sometimes, the distinction is clear, but other instances seem to fall into a considerable gray area, and their tr

16 hours ago

A heartfelt thank you to every member of the National Comp community, attendees, speakers, exhibitors, sponsors and staff, as well as the staff of Mandalay Bay — my appreciation to one and all for an incredible event.

1 day ago

By now, the widespread public health and economic problems triggered by the COVID-19 pandemic are well documented.

1 day ago

More data is available today than ever before, and this vast amount of information brings new opportunities and outcomes — and introduces new risks.

2 days ago

On September 21st at Mandalay Bay in Las Vegas on the National Comp stage, two workers’ compensation industry leaders in medical management will reprise a 2016 session on the new medical issues they are preparing to face.

1 day ago

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2 days ago

In the fast-changing realm of workers’ compensation — which is already faced with such challenges as an ongoing labor shortage, technology shortfalls and legislative uncertainty — employers are constantly asking themselves how to better deliver positive outcomes for injured workers and considerin

2 days ago

There’s been a push to expand coverage for post-traumatic stress disorder and other mental health conditions within the workers’ compensation industry in recent years.

3 days ago

So often we hear about workers’ comp claims that go wrong. Something gets missed, and things take a bad turn. These kinds of problems are familiar to anyone who works in the workers’ comp field.

3 days ago

Insurance Thought Leadership

Insurance Thought Leadership is a global network of thought leaders and decision makers transforming the insurance and risk management marketplace through knowledge sharing, big ideas, innovative technology, and real-life applications.

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

14 hours ago

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

13 hours ago

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

1 day ago

Mass shootings have people scared, and they want action. Here are four ways organizations can make their facilities more secure.

1 day ago

What happens next will depend on how clearly underwriters, brokers and insurance buyers commit to building resilience.

2 days ago

Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.

2 days ago

We may finally see consumers start to change their behaviors, either leaving risky areas or fortifying their homes and businesses.  

3 days ago

The attacks show how the nation is broadly unprepared -- but also how a series of tools could have prevented or at least mitigated the attacks. 

4 days ago

Modern legal software can identify risks, categorize them based on severity and relevance and propose tailored mitigation strategies.

4 days ago

An active, efficient accident management program can save hundreds of dollars per claim and potentially cut days off a claim’s cycle time.

1 week ago

CLM

The CLM is dedicated to meeting the professional development needs of the claims and litigation management profession. CLM Magazine delivers news and thought-leadership content.

Together we can create the most focused and ingenious Annual Conference yet

1 day ago

How I use (and don't use) AI to save time and improve efficiency

2 days ago

Building and achieving a diverse team and a better business

3 days ago

Changing our environment to drive more effective and efficient decisions

4 days ago

One important takeaway: Greater flood insurance take up is needed

1 week ago

Challenge yourself and earn your CLMP designation

1 week ago

A helping hand in complex trucking litigation

1 week ago

Women professionals building relationships that benefit mentors and mentees

1 week ago

Taking steps to ensure AI systems do not discriminate when screening applicants, employees

1 week ago

Tomorrow’s skills are increasingly necessary, but traditional qualities are as important as ever

2 weeks ago

Triple-I

The Insurance Information Institute is the trusted source of unique, data-driven insights on insurance to inform and empower consumers. Triple-I serves consumers, media, and professionals seeking insurance information.

By Max Dorfman, Research Writer, Triple-I

1 week ago

Data is at the core of risk management, and the National Association of Insurance Commissioners (NAIC) is seeking to identify gaps in the data state regulators collect from insurers – particularly with respect to understanding insurance availability and affordability.

2 weeks ago

By Loretta Worters, Vice President, Media Relations, Triple-I

1 month ago

2023
The Institutes Enterprise Logo: Educate Elevate Connect

CEO Viewpoint: It’s No Longer Enough to Just Insure

Pete Miller explores the importance of predicting and preventing losses for organizations and consumers. Find out why traditional models are not sufficient to cover many risks. Read the full article. 

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The Institutes' Miller: The Best Risks Are the Ones Insurers Help Customers Avoid

This recent discussion between Pete Miller and John Weber covers the reason behind a shift to more pre-loss strategies, specifically those involving risk mitigation and risk control. Watch the interview with A.M. Best TV's John Weber. 

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"Risk management is shifting" – The Institutes CEO

Pete Miller spoke with Insurance Business about how insurance companies can pinpoint avoidable losses and minimize claims by embracing innovative tools, including AI. Read the full article on Insurance Business.

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Top Insurance Brokerages in the USA | Fast Brokerages Report

In this breakdown of brokerages, Pete Miller outlines some key characteristics that set the top-performers apart. Read the full report. 

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For Carriers, Trust in the Balance as Return-to-Office Heats Up

The insurance industry is changing. In this article, Eva Thomas identifies some aspects that are contributing to this evolution of business. Pete Miller shares his thoughts.  Read the entire article on P&C Specialist. 

IIS logo

In History-Making Moment, Dr. Chang-Jae Shin Of Kyobo Life Joins Father In Insurance Hall Of Fame

New York, New York – March 21, 2023: The International Insurance Society (IIS) has named Chang-Jae Shin, MD, the trailblazing chairman and CEO of the Korea-based Kyobo Life Insurance Company, the 2023 Insurance Hall of Fame Laureate. Dr. Shin is the first legacy inductee in the 66-year history of the award. His father Yong Ho Shin, the founder of Kyobo Life, is the 1996 Laureate. Dr. Shin will be formally honored at the Global Insurance Forum gala on Nov. 6, 2023. The gala, along with the Global Insurance Forum, will be held at the Hilton Singapore Orchard. The Forum runs from Nov. 5-7. 

IIS logo

With Pandemic Concerns Fading, Insurance Executives Cite Geopolitical And Economic Issues In Annual IIS Survey

The 2023 Global Priorities Survey conducted by the International Insurance Society (IIS) indicates executives are moving on from pandemic recovery and directing focus to geopolitical and economic issues.

Griffith Foundation

The Institutes Griffith Foundation Welcomes New Advisory Council Members, Charles Chamness and Jillian Froment

The Institutes Griffith Foundation is pleased to announce the two newest members of the Advisory Council, Charles M. Chamness and Jillian Froment, J.D. Both Chamness and Froment will help to advance Griffith’s mission to provide non-advocative, non-partisan education to public policy members.   

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Cincinnati Insurance, Nationwide and Securian Financial Receive The Institutes RiskStream Collaborative 2022 Collaborator Award

The Cincinnati Insurance Companies, Nationwide, and Securian Financial are the recipients of The Institutes RiskStream Collaborative™ 2022 Collaborator award. The three recipients supported RiskStream’s Life & Annuities sector’s project on educational verification for product sales.

The Institutes Agent & Broker Group

Beyond Insurance Partners with The Institutes Agent & Broker Group on a Customized Learning Path Tool

Beyond Insurance collaborates with The Institutes Agent & Broker Group to create a unique, guided learning path tool for Beyond Insurance Global Network (BIGN) members that facilitates continued education, training, and development. The partnership provides the BIGN leaders and all levels of agency staff members with an effective, customized learning survey designed to improve recruitment, enhance the professional development experience, and improve talent retention.

CPCU Society logo

CPCU Society Leadership Council Announces 2023 Officers and Members

The Institutes CPCU Society has announced its new Leadership Council officers and members for 2023. Among them are the 2023 President and Chair, Brett Clausen, CPCU, CIC, FMLI, LSSMBB, MSIM, succeeding Christopher J. Hampshire, CPCU, CIC, ARM, on Jan. 1, 2023. 

2022
CPCU Society logo

CPCU Society Offers Free Membership to College Students and Awards $125,000 in Scholarships

The Institutes CPCU® Society expands support for students by offering complimentary membership to all full-time undergraduates regardless of major or risk management affiliation and is pleased to announce the fall 2022 NextGen Scholarship recipients.

The Institutes Agent & Broker Group

HUB International Limited Selects The Institutes Agent & Broker Group As Education Partner

HUB International Limited has selected The Institutes Agent & Broker Group as its primary partner for continuing education, development, and learning resources. This strategic partnership provides HUB International employees with full access to unsurpassed knowledge and continuing education opportunities available from The Institutes and their affiliate CEU to advance employees’ skillsets and stay ahead of the evolving risk landscape.

The Institutes Agent & Broker Group

Hunter Fausnacht Promoted to President of the The Institutes Agent & Broker Group

Hunter Fausnacht has been promoted to President of The Institutes Agent & Broker Group. Fauschnact, formerly Vice President of the Agent & Broker Group, has been integral in the formation and success of this business unit designed to support the educational needs of the agent and broker market.

The Institutes Enterprise Logo: Educate Elevate Connect

The Institutes’ Board of Trustees Appoints
New Members

The Institutes have appointed five new members to its Board of Trustees, including J. Powell Brown, MBA, CPCU, Carl Hess, FSA, CERA; John J. Marchioni,  CPCU; and Leonid Rasin, MA, FCAS and Thomas M. Troy, CPCU, The new members terms were effective as of June 15.

Insurance Research Council Logo

Majority of U.S. Agrees Attorney Ads Increase Number of Lawsuits, IRC Survey Finds

Most Americans believe attorney advertising increases the number of liability claims and lawsuits and more than half link these ads to higher insurance costs. Awareness of litigation financing has also increased, but many Americans remain unsure what to think of the practice, according to a new survey by the Insurance Research Council (IRC), a division of The Institutes. 

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The Institutes’ Board of Trustees Appoints Risk Management and Insurance Leaders as New Chair and Vice Chair

The Institutes have appointed John Howard, chairman and chief executive officer (CEO) of Truist Insurance Holdings, Inc., and W. Robert Berkley Jr., president and CEO of W. R. Berkley Corporation, as chair and vice chair, respectively, of the organization’s Board of Trustees.

Black Insurance Industry Collective logo

New Industry Initiative Launches to Advance Racial Diversity and Equity Black Insurance Industry Collective to expand leadership development for Black professionals

The Black Insurance Industry Collective (BIIC), a newly-formed non-profit organization affiliated with The Institutes, today announced its launch. The BIIC is focused on accelerating the advancement of Black insurance professionals.

RiskStream Collaborative logo

RiskStream Collaborative® First Notice of Loss Product, Rapid X, Now Available

Guidewire (NYSE: GWRE) and The Institutes RiskStream Collaborative® announced that RiskStream’s new Ready for Guidewire validated accelerator for ClaimCenter is now available in the Guidewire Marketplace. Guidewire users can use RiskStream’s Rapid X blockchain application to exchange loss information with other insurers more quickly and accurately.

Insurance Information Institute logo

Triple-I and HBCU Impact® Partner to Recruit Black Talent Nationwide

The Insurance Information Institute (Triple-I) and the HBCU I.M.P.A.C.T. Initiative, Inc.® (IMPACT) announced a partnership and a career-building campaign aimed at recruiting students at historically Black colleges and universities (HBCUs) to the insurance industry.
 

CPCU Society logo

Society Launches Facilitated Study Groups for CPCU Students

Professionals working towards earning their CPCU designation can now have the added support of Facilitated Study Groups offered by the CPCU Society.

CLM logo

Vic Marmo Named 2022 CLM Lifetime Achievement Award Winner

Vic Marmo, ARM, CLMP, Assistant Vice President, Risk Management-Claims, Marriott Vacations Worldwide Corporation, announced as recipient of the 2022 CLM Lifetime Achievement Award.

2021
Insurance Information Institute logo

Triple-I Report Finds Insurers Are Managing Economic Volatility

U.S. insurers are seeing premium and investment income growth in 2021, favorable trends offset by increases in inflation and the combined ratio, according to a new report from the Insurance Information Institute (Triple-I).

Griffith Foundation

Griffith Foundation Presents Charles Chamness With 2021 Lifetime Achievement Award

Charles Chamness, retired president and chief executive officer of the National Association of Mutual Insurance Companies, was presented with The Institutes Griffith Insurance Education Foundation’s 2021 Lifetime Achievement Award during a ceremony at the NAMIC Annual Convention.

Catastrophe Resiliency Council logo

Catastrophe Resiliency Council (CRC) Announces New President

Christopher G. McDaniel, president of The Institutes RiskStream Collaborative, has been tapped to lead The Institutes' newest consortium, the Catastrophe Resiliency Council (CRC).

RiskStream Collaborative logo

The Institutes RiskStream Collaborative™ Announces 2021 Award Winners

The Institutes RiskStream Collaborative™ announced its 2021 Leadership, Collaborator, and Innovator awards, which were were presented to Auto Club Enterprises, CSAA Insurance Group, Nationwide, Securian Financial, and Liberty Mutual.

CLM logo

CLM Appoints Ronna Ruppelt as New Chief Executive Officer

The Claims and Litigation Management Alliance (CLM), which is affiliated with The Institutes Risk & Insurance Knowledge Group, is pleased to announce the appointment of Ronna Ruppelt as the new Chief Executive Officer.

2020
Insurance Information Institute logo

Insurance Information Institute and The Institutes Risk & Insurance Knowledge Group Finalize Affiliation

The Institutes Risk & Insurance Knowledge Group announced plans to finalize its affiliation with the Insurance Information Institute (Triple-I) on November 16, 2020. Triple-I is a long-standing, trusted source of unique, data-driven research and insights on insurance.

 

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Marita Zuraitis and John Howard Appointed Chair and Vice Chair of The Institutes Risk & Insurance Knowledge Group

The Institutes Risk & Insurance Knowledge Group has appointed Marita Zuraitis, chief executive officer of The Horace Mann Companies, and John Howard, chairman and CEO of Truist Insurance Holdings, Inc., as chair and vice chair, respectively, of the organization’s Board of Trustees.