Thought Leadership

AI is no longer experimental in insurance: It’s already reshaping underwriting, claims, customer experience, and decision-making across organizations. In fact, the understanding and utilization of AI was the single most important priority among insurance executives in 2025, with two-thirds...

The Institutes, in collaboration with InsuranceAUM.com (IAUM), today announced the launch of the Chartered Insurance Investment Manager™ (CIIM™) designation, the first professional credential designed specifically for insurance asset management.

The Insurers’ Private Credit Forum, hosted by InsuranceAUM.com on Nov. 5–6 in Austin, Texas, brought together insurance investment professionals from across the country for two days of engaging dialogue, authentic peer exchange, and forward-looking insights into the evolving world of private credit.

The Institutes Agent & Broker Group, The Council of Insurance Agents & Brokers (The Council), The Institutes Designations, announce the launch of the Professional Employee Benefits Consultant (PEBC™).  This new program provides early-career brokerage talent with the foundational knowledge and skills they need to grow and excel in their roles.

The Institutes RiskStream Collaborative and BluePond.AI announced a strategic partnership to address one of the property and casualty insurance sector’s most persistent challenges: the broken flow of risk data between agents, carriers, and reinsurers.

Risk management and insurance (RMI) is a complex field that requires an equally dynamic workforce—individuals who understand the evolving needs of the landscape and have the skills to adapt, lead, and stay at the forefront of what's next.

The Institutes, a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance, have acquired InsuranceAUM.com, a leading digital platform that provides insights, education and networking opportunities within insurance investment.

Catastrophe losses are climbing to historic levels, with natural catastrophes having generated approximately $112.8 billion in insured losses in 2024, according to research from the Insurance Information Institute. To meet this pressing need, The Institutes Designations has developed the Associate in Catastrophe Risk and Resiliency™ (ACRR™).

RAPID X, The Institutes RiskStream Collaborative’s auto claims data exchange solution, has been named to PropertyCasualty360’s Insurance Luminaries Class of 2025 in the category of Claims Innovation. This annual recognition celebrates trailblazers who defy outdated stereotypes within the insurance sector and champion bold, innovative approaches to today’s most pressing challenges.

The Insurance Information Institute (Triple-I), an affiliate of The Institutes, announced today Patrick Schmid has been appointed chief insurance officer at Triple-I, effective July 11, 2025. 
In addition, Schmid will lead the organization’s Catastrophe Resiliency Council and the Insurance Research Council, reporting to Triple-I CEO Sean Kevelighan.

According to The Institutes Knowledge Group's annual Skills Report, risk management and insurance professionals are sending a powerful message about their learning priorities: foundational and leadership-driven education is key.

Peter L. Miller, CPCU, president and CEO of The Institutes, was named a 2025 Philadelphia Titan, an honor that acknowledges his visionary leadership and impact within risk management and insurance. The Titan 100 program recognizes Philadelphia’s Top 100 CEOs & C-level executives who demonstrate exceptional leadership, vision, and passion.

The Institutes Knowledge Group and RISE® (Rising Insurance Star Executives) announced a strategic partnership to support early-career professionals across the risk management and insurance landscape. The collaboration educates emerging talent by providing guidance and learning experiences developed to help build critical risk management, insurance and technical skills.

Employees’ opinions took center stage once more at The Institutes, earning the risk management and insurance education leader a 2025 Philadelphia Top Workplaces award from The Philadelphia Inquirer. This recognition is based entirely on feedback from the true experts on The Institutes' culture – its people. Not only is this the 10th time The Institutes were named a Top Workplace among Philadelphia-area companies, it's also their fifth consecutive year earning this honor.

The Institutes Knowledge Group has once again been recognized for doing what they do best: educating and elevating the skillsets of those in the risk management and insurance disciplines. At the 2025 Society of Insurance Trainers and Educators (SITE) Conference, The Institutes Knowledge Group was presented with the prestigious SITE Corporate Award, which recognizes one organization that has shown unmatched dedication, leadership and generosity toward advancing training and education in insurance.

Employee voices have spoken loud and clear at The Institutes, propelling the risk management and insurance education leader to earn a 2025 Top Workplaces USA award. This recognition comes directly from those who know the organization best – its people. Among the more than 42,000 organizations invited to participate in the national employee engagement survey issued by Energage, The Institutes continue to distinguish themselves through authentic feedback that reflects genuine workplace satisfaction.

The Institutes CPCU Society is proud to announce that Dale Porfilio, FCAS, MAAA, and Chief Insurance Officer for the Insurance Information Institute (Triple-I), will deliver the closing keynote at In2Leadership 2025. The highly anticipated leadership development event will take place April 29–30, 2025, in Atlanta, Georgia, in partnership with the University of Georgia Terry College of Business Executive Education.

The Institutes CPCU Society is excited to announce that the Call for Proposals is now open for In2Risk 2025, taking place November 3–5, 2025, in New Orleans. Industry experts, thought leaders, and innovators are invited to submit session proposals by March 7, 2025, to shape the conversations and insights at one of the year’s premier risk and insurance industry events.

The Institutes CPCU Society is excited to announce the launch of In2Leadership, a premier leadership development program tailored for professionals in the risk and insurance industry. Scheduled for April 29–30, 2025, in Atlanta, Georgia, this dynamic event is presented in partnership with the University of Georgia Terry College of Business Executive Education.

The Institutes Agent & Broker Group and The Council of Insurance Agents & Brokers (The Council) are pleased to announce the collaborative re-launch of The Institutes Designations’ Professional Risk Consultant (PRC®), bringing to market a best-in-class early career designation for insurance agents and brokers. The collaboration marks a significant expansion of the longstanding partnership between The Institutes and The Council.

The Institutes, a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance, have appointed W. Robert Berkley Jr., president and chief executive officer of W. R. Berkley Corporation (WRBC), and John C. (Jack) Roche, president and CEO of The Hanover Insurance Group as chair and vice chair, respectively, of the organization’s Board of Trustees.

The Claims and Litigation Management Alliance (CLM), an affiliate of The Institutes, is pleased to announce Susan Wisbey-Smith as its new President and Tina Pernie as the new Head of Strategy and Operations. Wisbey-Smith will assume her role immediately and Pernie will join CLM effective July 1.

Last year, U.S. P/C insurers incurred a $21.2 billion net underwriting loss, only slightly improved from a $24.9 billion underwriting loss recorded in 2022. Roughly $65 billion in natural catastrophe losses hit P/C insurers last year. The August 2023 Maui wildfires alone contributed an estimated $4-$6 billion in damages.

Three technologies are having a profound impact on how insurance can help manage and mitigate risk...

The Target Markets Program Administrators Association (TMPAA), and The Institutes Knowledge Group, the not-for-profit leader in risk management and insurance education, are pleased to announce the launch of the Program Business Professional™ (PBP™) designation. 

The Institutes Griffith Foundation is pleased to announce the two newest members of the Advisory Council, Beth W. Murphy and Ken Cooley. Both Murphy and Cooley will help to advance Griffith’s mission to provide non-partisan, non-advocative education to public policy members.   

In this video with AM Best TV, The Institutes President and CEO Pete Miller discusses the sectors of insurance currently impacted most by AI, and how technology is advancing the predict and prevent model to reduce risk. Watch the full video. 

The Institutes President and CEO Pete Miller, along with Executive Vice President and Head of Business Units Kate Horowitz, share insights on AI as a tool that can transform roles in insurance and be leveraged to accelerate the shift from detect and repair to predict and prevent. Watch the full video.

The Institutes President and CEO Pete Miller explains how the insurance sector is changing rapidly. From technology to policies, learn how traditional risk transfer tools are no longer sufficient to cover losses. Read the full article.

In this interview, The Institutes President and CEO Pete Miller shares research done by the International Insurance Society (IIS), an affiliate of The Institutes, giving insights on the future of the insurance talent landscape. Watch the full video. 

The Institutes President and CEO Pete Miller and Executive Vice President and Head of Business Units Kate Horowitz share thoughts on the potential impact of AI within the insurance landscape, and the need to develop new skills to leverage technology. Access the full issue. 

Advancing its commitment to global inclusivity and accessibility for risk and insurance professionals, The Institutes CPCU Society has unveiled new tiered membership rates. This innovative approach, which is based on the World Bank’s classification of national economies, promises to offer a more equitable membership rate system tailored to each country's economic standing.

IASA will expand The Institutes’ ability to educate, elevate and connect those interested in risk management and insurance, with a specific focus on insurance accounting and finance.

Pete Miller explores the importance of predicting and preventing losses for organizations and consumers. Find out why traditional models are not sufficient to cover many risks. Read the full article. 

This recent discussion between Pete Miller and John Weber covers the reason behind a shift to more pre-loss strategies, specifically those involving risk mitigation and risk control. Watch the interview with A.M. Best TV's John Weber. 

Pete Miller spoke with Insurance Business about how insurance companies can pinpoint avoidable losses and minimize claims by embracing innovative tools, including AI. Read the full article on Insurance Business.

In this breakdown of brokerages, Pete Miller outlines some key characteristics that set the top-performers apart. Read the full report. 

The insurance industry is changing. In this article, Eva Thomas identifies some aspects that are contributing to this evolution of business. Pete Miller shares his thoughts.  Read the entire article on P&C Specialist. 

New York, New York – March 21, 2023: The International Insurance Society (IIS) has named Chang-Jae Shin, MD, the trailblazing chairman and CEO of the Korea-based Kyobo Life Insurance Company, the 2023 Insurance Hall of Fame Laureate. Dr. Shin is the first legacy inductee in the 66-year history of the award. His father Yong Ho Shin, the founder of Kyobo Life, is the 1996 Laureate. Dr. Shin will be formally honored at the Global Insurance Forum gala on Nov. 6, 2023. The gala, along with the Global Insurance Forum, will be held at the Hilton Singapore Orchard. The Forum runs from Nov. 5-7. 

The 2023 Global Priorities Survey conducted by the International Insurance Society (IIS) indicates executives are moving on from pandemic recovery and directing focus to geopolitical and economic issues.

The Institutes Griffith Foundation is pleased to announce the two newest members of the Advisory Council, Charles M. Chamness and Jillian Froment, J.D. Both Chamness and Froment will help to advance Griffith’s mission to provide non-advocative, non-partisan education to public policy members.   

The Cincinnati Insurance Companies, Nationwide, and Securian Financial are the recipients of The Institutes RiskStream Collaborative™ 2022 Collaborator award. The three recipients supported RiskStream’s Life & Annuities sector’s project on educational verification for product sales.

Beyond Insurance collaborates with The Institutes Agent & Broker Group to create a unique, guided learning path tool for Beyond Insurance Global Network (BIGN) members that facilitates continued education, training, and development. The partnership provides the BIGN leaders and all levels of agency staff members with an effective, customized learning survey designed to improve recruitment, enhance the professional development experience, and improve talent retention.

The Institutes CPCU Society has announced its new Leadership Council officers and members for 2023. Among them are the 2023 President and Chair, Brett Clausen, CPCU, CIC, FMLI, LSSMBB, MSIM, succeeding Christopher J. Hampshire, CPCU, CIC, ARM, on Jan. 1, 2023. 

The Institutes CPCU® Society expands support for students by offering complimentary membership to all full-time undergraduates regardless of major or risk management affiliation and is pleased to announce the fall 2022 NextGen Scholarship recipients.

HUB International Limited has selected The Institutes Agent & Broker Group as its primary partner for continuing education, development, and learning resources. This strategic partnership provides HUB International employees with full access to unsurpassed knowledge and continuing education opportunities available from The Institutes and their affiliate CEU to advance employees’ skillsets and stay ahead of the evolving risk landscape.

Hunter Fausnacht has been promoted to President of The Institutes Agent & Broker Group. Fauschnact, formerly Vice President of the Agent & Broker Group, has been integral in the formation and success of this business unit designed to support the educational needs of the agent and broker market.

The Institutes have appointed five new members to its Board of Trustees, including J. Powell Brown, MBA, CPCU, Carl Hess, FSA, CERA; John J. Marchioni,  CPCU; and Leonid Rasin, MA, FCAS and Thomas M. Troy, CPCU, The new members terms were effective as of June 15.

Most Americans believe attorney advertising increases the number of liability claims and lawsuits and more than half link these ads to higher insurance costs. Awareness of litigation financing has also increased, but many Americans remain unsure what to think of the practice, according to a new survey by the Insurance Research Council (IRC), a division of The Institutes. 

The Institutes have appointed John Howard, chairman and chief executive officer (CEO) of Truist Insurance Holdings, Inc., and W. Robert Berkley Jr., president and CEO of W. R. Berkley Corporation, as chair and vice chair, respectively, of the organization’s Board of Trustees.

The Black Insurance Industry Collective (BIIC), a newly-formed non-profit organization affiliated with The Institutes, today announced its launch. The BIIC is focused on accelerating the advancement of Black insurance professionals.

Guidewire (NYSE: GWRE) and The Institutes RiskStream Collaborative® announced that RiskStream’s new Ready for Guidewire validated accelerator for ClaimCenter is now available in the Guidewire Marketplace. Guidewire users can use RiskStream’s Rapid X blockchain application to exchange loss information with other insurers more quickly and accurately.

The Insurance Information Institute (Triple-I) and the HBCU I.M.P.A.C.T. Initiative, Inc.® (IMPACT) announced a partnership and a career-building campaign aimed at recruiting students at historically Black colleges and universities (HBCUs) to the insurance industry.
 

Professionals working towards earning their CPCU designation can now have the added support of Facilitated Study Groups offered by the CPCU Society.

Vic Marmo, ARM, CLMP, Assistant Vice President, Risk Management-Claims, Marriott Vacations Worldwide Corporation, announced as recipient of the 2022 CLM Lifetime Achievement Award.

U.S. insurers are seeing premium and investment income growth in 2021, favorable trends offset by increases in inflation and the combined ratio, according to a new report from the Insurance Information Institute (Triple-I).

Charles Chamness, retired president and chief executive officer of the National Association of Mutual Insurance Companies, was presented with The Institutes Griffith Insurance Education Foundation’s 2021 Lifetime Achievement Award during a ceremony at the NAMIC Annual Convention.

Christopher G. McDaniel, president of The Institutes RiskStream Collaborative™, has been tapped to lead The Institutes' newest consortium, the Catastrophe Resiliency Council (CRC).

The Institutes RiskStream Collaborative™ announced its 2021 Leadership, Collaborator, and Innovator awards, which were were presented to Auto Club Enterprises, CSAA Insurance Group, Nationwide, Securian Financial, and Liberty Mutual.

The Claims and Litigation Management Alliance (CLM), which is affiliated with The Institutes Risk & Insurance Knowledge Group, is pleased to announce the appointment of Ronna Ruppelt as the new Chief Executive Officer.

The Institutes Risk & Insurance Knowledge Group announced plans to finalize its affiliation with the Insurance Information Institute (Triple-I) on November 16, 2020. Triple-I is a long-standing, trusted source of unique, data-driven research and insights on insurance.

The Institutes Risk & Insurance Knowledge Group has appointed Marita Zuraitis, chief executive officer of The Horace Mann Companies, and John Howard, chairman and CEO of Truist Insurance Holdings, Inc., as chair and vice chair, respectively, of the organization’s Board of Trustees.